What can I request for a price match?
Your request may be eligible for price matching if it :

Identical to a retailer's product

The product must be a matching brand, model number and colour to be eligible.

Available at a qualifying retailer.

We may match local retailers (including their online prices) once verified and must in stock or pre-order online or in store.

Not shown on our exclusions list

Exclusions apply including, but not limited to, competitor’s service prices, special or hourly sales, bonus buy offers
See our full list of exclusions

Choose How You Want to Price Match
After reviewing the above criteria, follow the simple steps below:
Online
In-Store
1 1

Find a Qualifying Product

While online, find a qualifying product that you want Sony to price match. Make sure the product is identical to our competitor’s product (model number and colour). The price must be current on the day of request and available to purchase at that price.

2 2

Fill out the form to request a Price Match

Fill out the form that can be found on selected product pages - unless excluded from our Price Match. If you require assistance, reach out to our Live chat. Please be prepared to direct our support staff to the ad or website that is displaying the current lower price you would like to match.

Should your price match request be successful, we will contact you and update your shopping cart. Make sure to create/sign in to your account and add the product to cart to make this quicker.

1 1

Find a Qualifying Product

Find a qualifying product that you want Sony to price match from a qualifying retailer. Make sure the product is identical to our competitor’s product (model number and colour). The price must be current on the day of request and available to purchase at that price.

2 2

Price Match In Store

Take your catalogue, flyer, printed email into one of our Sony Stores to request a price match.

Price Match Policy Details
Special Considerations
  • At the time of sale, we price match all local retail competitors (including their online prices) and we price match products shipped from and sold by these major retailers: Amazon.com.au, ebay.com.au
  • We match store.sony.com.au on in store purchases and in-store prices on store.sony.com.au purchases
  • If we lower our in-store or online pricing during the return and exchange period, we will match our lower price, upon request
  • Our Price Promise covers new items (excludes clearance). One price match per identical item, per customer, at the current pre-tax price available to all customers is allowed.
If you have any questions, please do not hesitate to reach out to our Live chat or give us a call. You can also speak to an assistant in-store for in-store price match requests.

 

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