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WF-1000XM5 Wireless Noise Cancelling Earbuds (Black)

Model: WF1000XM5B

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    Customers may request a price match from Sony against the price being offered by another retailer for the same product, subject to these terms (“Terms”). In these Terms “Sony” means Sony Australia Limited (Australian purchases) or Sony New Zealand Limited (NZ purchases).

    1. Price match request is available for new Sony products sold by Sony that appear with the:
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    b) where indicated by Sony Staff (in store purchases at Sony stores in Australia and NZ).

    Products made available for price match are at Sony’s discretion and may change frequently.

    2. Sony may in its discretion choose to offer a price match for a current Sony product sold by Sony against a competing qualifying product (as defined below) when requested by a customer. Requests may be eligible for a price match if the below criteria are met. Sony will consider each case and communicate its result. This is not a price match guarantee. See this page for details on how to request a price match online or instore. Criteria:
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    ii) marketplace sellers in Australia and NZ that source genuine Sony products; and
    c) the Qualifying Product must not involve one or more Exclusions, see below at end of these Terms for Exclusions. Exclusions may be updated from time to time.

    3. Other terms applicable to price match requests:
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    5. These Terms are governed by the laws of Australia (Australian purchases from Sony) and New Zealand (New Zealand purchases from Sony).

    Exclusions
    Current as at 1 November 2023
    1. Commercial quantities and pricing (price reduced due to volume or association).
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    The above exclusions may not cover all situations. Other exclusions may apply and will be notified to you at the time of your request if applicable.

Recently purchased a Sony product and now seen it cheaper elsewhere? Get in touch with us at our customer support page to see if Sony, in their discretion, can offer you a partial refund. In addition, if Sony agrees to offer you a partial refund, then if we lower our in-store or online pricing during the return and exchange period, we will further match this lower price.
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Delivery Information

Please note, we cannot deliver to PO Boxes, Parcel Lockers or international destinations and currently authority to leave (ATL) at doorsteps or un-signed is not available.

Delivery Australia

Australia

Regular deliveries to NSW, QLD and VIC metro areas should be received within 1-5 business days. For ACT, SA, WA, TAS, NT metro and other rural areas, orders should be received within 1-7 business days.

Delivery New Zealand

New Zealand

Regular deliveries to Metro areas should be received within 1-5 business days. For rural areas and Stewart Island, orders should be received within 1-7 business days but may dependant on local carriers.

Delivery Costs

Delivery Fees

Some orders may be charged a small delivery fee as part of the convenience of getting your order delivered to your doorstep. See checkout for final costs.

Delivery Sale Periods

Sale Periods

Delivery delays may be experienced during sale periods due to high demand.

  • For items over 20kg, Sony (or an authorised logistics provider) will contact to arrange a delivery time. Certain factors such as size, shipping address or volume of deliveries may delay shipments.
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  • Shipping is only available to customers within NSW, VIC, ACT, QLD, SA, WA, NT, TAS only for orders on store.sony.com.au and to North Island, South Island, Stewart Island addresses only for orders on store.sony.co.nz
  • TVs cannot be shipped to regional or remote addresses. An error message may appear during checkout if the TV in your cart cannot be shipped to your selected address. Please remove the TV or choose an alternate delivery address to continue.
  • Pick up and collection of orders are not available.
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Featuring cutting-edge technology to deliver premium sound quality and the best noise-cancelling* performance on the market.

*As of April 10, 2023. Ambient noise reduction according to research by Sony Corporation, measured using JEITA-compliant guidelines for the top 10 brands (by market share) of truly wireless style of noise-cancelling headphones market.

Featuring cutting-edge technology to deliver premium sound quality and the best noise-cancelling* performance on the market.

Key Features

Aiming to achieve a smaller footprint

Aiming to achieve a smaller footprint

Inspired by the beauty of the world, Sony is playing its part to help preserve the Earth. We are accelerating numerous initiatives to benefit the environment to achieve a zero environmental footprint across the entire Sony Group by the year 2050.

Comfortable and secure

Comfortable and secure

Our WF-1000XM5 earbuds feature a shape that perfectly matches the human ear with an ergonomic design for a more stable fit. We've designed the WF-1000XM5 utilising extensive ear-shape data collated since introducing the world's first in-ear headphones in 1982. Our continuous evaluation of different ear shapes and sensitivities has helped us design an ideal earbud shape, secure and comfortable for almost everybody.

A clear, stable Bluetooth signal

A clear, stable Bluetooth signal

These earbuds utilise a powerful new Integrated Processor V2, which transmits a Bluetooth signal simultaneously to and from both ears, so you can enjoy a stable sound.These earbuds are ready for LE Audio (Beta version), a next generation Bluetooth audio that enables ultra low latency - ideal for gaming.A) Conventional L to R Relay BT Transmission.B) WF-1000XM5 L/R Simultaneous BT Transmission

Adjusts to the world around you

Adjusts to the world around you

Adaptive Sound Control senses where you are and what you're doing, then uses AI to change ambient sound settings for the ideal listening experience. Over time, it will learn your behaviour, recognise locations you visit often, and tailor the sound to suit your location.

Unbeatable Noise Cancellation

Unbeatable Noise Cancellation

Exclusively developed by Sony, the Integrated Processor V2 unlocks the full potential of our HD Noise Cancelling Processor QN2e. This unique combination of technology controls the six microphones, across both ears, to deliver unprecedented noise-cancelling quality that can be adapted to provide the best performance for your environment.

A new sound experience for AR gaming

A new sound experience for AR gaming

If you're looking for new entertainment options beyond music and movies, the WF-1000XM5 uses new sensors and spatial sound technology to deliver immersive sound for Augmented Reality games like "Ingress" from Niantic.When playing "Ingress" with the WF-1000XM5, sensor and spatial sound technologies deliver a new experience: using head tracking, the sound is conveyed from different directions to line up perfectly with the action on the screen.

Seamless music and audio notifications

Seamless music and audio notifications

Auto Play delivers music and audio notifications just when you need them. Music plays at your preferred timings, such as when you're putting your headphones on or starting to walk for a break, uplifting your mood effortlessly. Audio notification reminds you of all your important events, so your phone can stay safely in your pocket. Link with Spotify, Endel and Music apps to get your favourite music and relaxing soundscapes. Auto Play app is in Beta, which means its features and experiences might be changed and improved.

Small and beautifully designed

Small and beautifully designed

With an improved glossy texture and a more luxurious feel, these earbuds fit comfortably in your ears while keeping out external sounds.By downsizing the headphone body and optimising the placement of the components, the earbud is now approximately 25% smaller and 20% lighter than the WF-1000XM4. We've also reduced the size of the charging case, so it will sit even more sleekly in your pocket.

Dolby Atmos Experience

Dolby Atmos Experience

With a Sony WLA-NS7 wireless transmitter connected to a BRAVIA XR TV, your headphones create the ideal arrangement of phantom speakers all around you so you can enjoy a Dolby Atmos experience. Be immersed in the scene and feel right at the heart of the action.

Enjoy High-Resolution Audio

Enjoy High-Resolution Audio

The WF-1000XM5 supports High-Resolution Audio Wireless, thanks to LDAC, our industry-adopted audio coding technology. LDAC transmits approximately three times more data than conventional Bluetooth audio for exceptional High-Resolution Audio quality that is closer than ever to the studio recording.

AI technology for precision sound

AI technology for precision sound

Using Edge-AI (Artificial Intelligence), DSEE Extreme upscales compressed digital music files in real-time, including those from popular streaming services. It dynamically recognises each song's instrumentation, musical genre and individual elements, and restores high-range sound lost in compression.A = Expanded audio dynamics (strings and whisper-quiet subtleties)B = Restored high frequencies (acoustic and vocal instrument realism)

Head-tracking function

Head-tracking function

Head tracking ensures a realistic and compelling listening experience by automatically adjusting sound fields to compensate for your head movement. Sounds are precisely aligned with your smartphone screen, even as you move, to completely involve you in your viewing by connecting to compatible smartphones/services.

Feel a more stable fitting earbud

Feel a more stable fitting earbud

Noise Isolation Earbud Tips feature a unique polyurethane foam material which reduces noise in the high-frequency range. Soft and elastic, they maximise the contact area between the earbud tip and the ear canal, insulating your sound and reducing noise. It also improves adhesion to the ear canal for a more secure, stable fit.

Astonishing sound quality

Astonishing sound quality

The specially designed driver unit Dynamic Driver X provides wide frequency reproduction, enabling deeper bass, subtle vocals and enhanced fine detail, especially on high-pitched instruments. The consummate performance, across the full range of frequencies, delivers a smooth and natural sound regardless of what you're listening to.

New high-quality sound and noise cancelling driver unit

New high-quality sound and noise cancelling driver unit

The specially designed driver unit Dynamic Driver X able to reproduce lower frequencies has been improved using a dome-edge separation structure that combines different materials, allowing for a more accurate generation of cancellation waves in the lower frequencies.

Mute the outside world for clear call quality

Mute the outside world for clear call quality

With Precise Voice Pickup Technology and advanced audio signal processing, the person on the other end of the call will hear your voice clearly, even when you are in noisy situations. Our noise reduction algorithm was developed with AI machine learning using more than 500 million voice samples to suppress ambient noise, increase accuracy and extract your voice clearly in various environments.

Always hear and be heard

Always hear and be heard

A wind noise reduction structure and a mesh wrap in the microphone will minimise noise during calls so you can be heard clearly in windy conditions.

Smooth switching

Smooth switching

For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With the multipoint connection you can quickly switch to a ringing device, then back by simply resuming playback on the other device.

Listen safely with Sony | Headphones Connect app

Listen safely with Sony | Headphones Connect app

To help protect your ears, you can check your volume compared to data from the World Health Organization (WHO). For example, when 80% of the WHO weekly sound pressure standard is reached, the volume will automatically drop to a level with less impact on your ear. If you want to track the benefits, you can visualise the time that noise cancellation has protected your ears from sounds that could harm your hearing.

How do you like to listen?

How do you like to listen?

With the Sony | Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow focusing on voices. Thanks to the new Equaliser setting, you can adjust the sound to your preference by listening to and comparing your preferred sound quality within the app.

Control with your voice

Control with your voice

Get hands-free help by saying "Ok Google" or "Alexa" to activate your preferred voice assistant. Then, listen to music, connect with friends, get notifications, set reminders, and more. You can even control the features of your headphones, like noise cancellation with your voice.

Find your headphones with Fast Pair

Find your headphones with Fast Pair

In one tap, the WF-1000XM5 enables quick, effortless Bluetooth pairing with your Android devices.You can even check to see where you last placed them.

Easy pairing with your computer

Easy pairing with your computer

Swift Pair makes it quick and easy to pair your headphones with your Windows 11 or Windows 10 laptop, desktop PC or tablet. When pairing mode is selected, pop-up pairing guidance appears on nearby Windows 11 or Windows 10 devices.

Water resistant for everyday use

Water resistant for everyday use

With an IPX4 water resistance rating, splashes and sweat won't stop these headphones - so you can keep moving to the music.

Enjoy richer, more detailed vocals

Enjoy richer, more detailed vocals

Thanks to a specially designed driver unit Dynamic Driver X for wide frequency reproduction, you will experience richer vocals and enhanced fine details. The diaphragm structure combines several different materials for the dome and the edge, achieving low distortion and a clear sound quality.

Designed for less distortion

Designed for less distortion

By combining our HD Noise Cancelling Processor QN2e and Integrated Processor V2, the WF-1000XM5 incorporates precision 24-bit audio processing and high-performance analogue amplification. The result is low distortion and crystal clear audio reproduction.

Listen all day, charge in minutes

Listen all day, charge in minutes

You can enjoy up to 8 hours of charge on your headphones and store another 16 hours in the case for a full 24 hours of listening every time you leave the house. And, for your convenience, a 3-minute quick charge will give you up to 60 minutes of play. The Sony | Headphones Connect app will notify you when your charging case drops below 30.

Easy wireless charging with Qi technology

Easy wireless charging with Qi technology

Qi technology offers easy wireless charging. You can even use a smartphone with Qi technology and battery share function, like the latest Xperia models, to charge your headphones in their charging case.

The Best Noise Cancellation

The Best Noise Cancellation

The WF-1000XM5 reduces external noise over a wide bandwidth, from low to high frequencies. It contains two proprietary processors that cancel more external noise than ever, a new high-performance driver unit Dynamic Driver X, dual feedback microphones, and innovative Noise Isolation Earbud Tips for a more stable fit. Real-time noise-cancelling processing can be optimised to provide the best performance for your environment, so you will hear a big difference, especially in aeroplanes, trains, or buses.

Multi Noise Sensor technology

Multi Noise Sensor technology

Three microphones on each earbud, including dual feedback mics, improve low-frequency cancellation performance. This is our biggest ever step forward in noise cancelling, resulting in ambient sound captured even more accurately. So you can enjoy one of our purest sounds.

A comfortable fit and better sound insulation

A comfortable fit and better sound insulation

New Noise Isolation Earbud Tips are made from an exclusive material that improves fitting and increases comfort thanks to reduced pressure in the ear due to a newly designed shape. The earbuds come in four sizes, including SS.

Packaging made from 100% paper materials

Packaging made from 100% paper materials

We continue to advance the adoption of Sony's proprietary paper, Original Blended Material, for the packaging of our flagship headphone model, the 1000X series (the WF-1000XM5, WF-1000XM4 and WH-1000XM5). Original Blended Material is an environmentally conscious paper material made from bamboo, sugarcane fibres, and post-consumer recycled paper.

Quick access to your favourite music and soundscapes

Quick access to your favourite music and soundscapes

With Quick Access, you can configure these wireless earbuds to resume Spotify music playback or Endel personalised soundscapes with two or three taps - with no need to touch your smartphone.

Control headphones with head gestures

Control headphones with head gestures

You can operate your earbuds using natural head gestures, like receiving or declining calls or operating Auto Play by nodding or shaking your head.

Everything at your fingertips

Everything at your fingertips

Tap on the left earbud to change from Noise Cancelling to Ambient Sound, long tap for Quick Attention, or double tap on the right to skip to the next track. You can even turn the volume up or down by tapping four or more times in a row. With simple customisation available in the free Headphones Connect app you can assign your own functions to each earbud.

Certified headphones for a personalised experience

Certified headphones for a personalised experience

With 360 Reality Audio certified headphones and the Sony | Headphones Connect app, optimise your experience by analysing your individual ear shape, and enjoy the ultimate immersive music experience.An advanced personal optimisation algorithm gives an even greater sense of sound space, distance and height, allowing you to become even more immersed in the music.

360 Spatial Sound Personalizer

360 Spatial Sound Personalizer

With the Sony | 360 Spatial Sound Personalizer app, you'll enjoy a sound experience that's optimised for you. The app captures and analyses your ear shape, allowing these headphones to create your spatial sound field when paired with BRAVIA XR TVs .

Recycled plastic materials

Recycled plastic materials

The WF-1000XM5 is constructed using a variety of recycled plastic materials.

Sony's best ever call quality

Sony's best ever call quality

Thanks to an AI-based noise reduction algorithm based on Deep Neural Network (DNN) processing, and bone conduction sensors, your voice will come through clear and natural, even in a noisy environment. And if you're outdoors, the wind noise reduction structure will minimise any wind whooshes, so you always know you'll be heard.

Detects speech vibrations to enhance clarity

Detects speech vibrations to enhance clarity

Bone conduction sensors pick up the vibration of your voice directly from your skull bones, helping to isolate your speech from ambient sounds and background noise, for clear calls in even loud environments.

Talk and hear only ambient sound

Talk and hear only ambient sound

You can set Speak-to-Chat to pause the music as soon as you start speaking to someone, so you can hear just ambient sound and conduct a conversation - handy if you want to keep your headphones on or your hands are full. Once your chat is over, your music will start playing again automatically.

Instant pause. Instant play.

Instant pause. Instant play.

1. Just take the earbuds out of your ears, and the music stops - a proximity sensor knows when you are wearing one or both earbuds.2. Pop the earbuds back in, and the music starts again.

Specifications

General Features

    • Volume Control Yes
    • Headphone Type Closed, dynamic
    • Driver Unit 8.4 mm
    • Waterproof Yes (IPX4 equivalent)

Design and Sound Features

    • Wearing Style Truly Wireless In-Ear

Size and Weight

    • Weight Approx. 5.9 g x 2 (including earbud tips (M) )
    • Width (cm) 6.00
    • Height (cm) 5.00
    • Weight (kg) 0.12
    • Carton Width (cm) 24.00
    • Carton Height (cm) 11.00
    • Carton Weight (kg) 1.62

Reviews

Please note: Some product variations, services and/or features mentioned within Product Reviews may not be available in all countries.

Support

Warranty

When you purchase a Sony product, you have the peace of mind in knowing that your product is covered by Sony's Standard Warranty provided by Sony Australia Limited (for Australian purchases) and Sony New Zealand Limited (for New Zealand purchases)

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