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  1. Audio
  2. Headphones
  3. Noise Cancelling Headphones
WH-CH720N Wireless Headphones (Black), , product-image

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  • WH-CH720N Wireless Headphones (Black), , hi-res
  1. Audio
  2. Headphones
  3. Noise Cancelling Headphones

WH-CH720N Wireless Headphones (Black)

Model: WHCH720NB

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White

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Delivery Information

Please note, we cannot deliver to PO Boxes, Parcel Lockers or international destinations and currently authority to leave (ATL) at doorsteps or un-signed is not available.

Delivery Australia

Australia

Regular deliveries to NSW, QLD and VIC metro areas should be received within 1-5 business days. For ACT, SA, WA, TAS, NT metro and other rural areas, orders should be received within 1-7 business days.

Delivery New Zealand

New Zealand

Regular deliveries to Metro areas should be received within 1-5 business days. For rural areas and Stewart Island, orders should be received within 1-7 business days but may dependant on local carriers.

Delivery Costs

Delivery Fees

Some orders may be charged a small delivery fee as part of the convenience of getting your order delivered to your doorstep. See checkout for final costs.

Delivery Sale Periods

Sale Periods

Delivery delays may be experienced during sale periods due to high demand.

  • For items over 20kg, Sony (or an authorised logistics provider) will contact to arrange a delivery time. Certain factors such as size, shipping address or volume of deliveries may delay shipments.
  • For returns, see our returns information for more details.
  • Shipping is only available to customers within NSW, VIC, ACT, QLD, SA, WA, NT, TAS only for orders on store.sony.com.au and to North Island, South Island, Stewart Island addresses only for orders on store.sony.co.nz
  • TVs cannot be shipped to regional or remote addresses. An error message may appear during checkout if the TV in your cart cannot be shipped to your selected address. Please remove the TV or choose an alternate delivery address to continue.
  • Pick up and collection of orders are not available.
  • Delivery is currently during standard business hours only.

Key Features

Select the colour that suits your style

Select the colour that suits your style

The sleek design is available in black, blue, and white, giving you the option to match the headphones to your style.

Multipoint connection

Multipoint connection

For total convenience, these Bluetooth headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically.

Control at your fingertips

Control at your fingertips

Conveniently located buttons help you play, stop, or skip through tracks and adjust the volume. You can even take calls and trigger the voice assistant with a touch.

Control with your voice

Control with your voice

Get hands-free help - Just say "Ok Google" or "Alexa" to activate your preferred voice assistant. Listen to music, connect with friends, get noti?cations, set reminders, and more.

More music, less background

More music, less background

With two microphones in each earcup and Dual Noise Sensor technology to capture ambient sound, you can block outside noise everywhere you go, so the only thing you hear is your music.

Listen smarter

Listen smarter

The Integrated Processor V1 helps to eliminate external sound, with a low processing delay to make the Noise Cancelling more effective than ever.

More natural ambient sound

More natural ambient sound

In Ambient Sound mode, the WH-CH720N headphones capture more of the ambient sound around you thanks to the feedforward and feedback mics, so you can enjoy a natural listening experience while staying connected to your environment. Plus, the Sony Headphones Connect app allows you to adjust the ambient sound in 20 levels, or use the Focus on Voice setting to chat without removing your headphones.

Adaptive Sound Control automatically adjusts to whatever you do

Adaptive Sound Control automatically adjusts to whatever you do

Adaptive Sound Control is a smart function that senses where you are and what you're doing, then adjusts ambient sound settings for the ideal listening experience. It even recognises locations that you frequently visit, such as your workplace, the gym, or a favourite cafe, and switches the sound modes that suit the situation.

Stay powered up

Stay powered up

With up to 35 hours of battery life, you'll have enough power to keep listening all day and into the night. And if you need to top up in a hurry, a 3-minute quick charge will give you up to 60 minutes extra play time. Battery life is up to 50 hours with Noise Cancelling off.

Experience a better-balanced sound

Experience a better-balanced sound

Our Integrated Processor V1 provides an authentic listening experience by reproducing the detail in your music with minimal distortion. The sound tuning is intentionally designed to be well-balanced from low to high frequencies, with natural and clear vocals.

Keeping your authentic sound

Keeping your authentic sound

When an original music source is compressed, it loses the high-frequency elements that add detail and richness to a track. Our Digital Sound Enhancement Engine (DSEE) faithfully restores these to produce high-quality sound that's closer to the original recording.

Find your headphones with Fast Pair

Find your headphones with Fast Pair

In one tap, the WH-CH720N enables quick, effortless Bluetooth pairing with your Android devices. You can even check to see where you last placed it.

Your sound, just how you like it

Your sound, just how you like it

Tailor sound to your personal preference. Choose from a variety of pre-sets to match sound quality with the genre of music you're listening to. Or create and save your own using the equalizer feature on the Sony Headphones Connect app.

Certified headphones for a personalised experience

Certified headphones for a personalised experience

With 360 Reality Audio certified headphones and the Sony | Headphones Connect app, optimise your experience by analysing your individual ear shape, and enjoy the ultimate immersive music experience.

Beamforming microphones for clearer calls

Beamforming microphones for clearer calls

Beamforming microphones with Precise Voice Pickup technology are smartly positioned to pick up your voice more clearly and accurately, in a range of environments.[1] Feedforward mic [2] Mic for call

Keep the wind quiet

Keep the wind quiet

A newly developed Wind Noise Reduction Structure around the mic reduces background noise, and keeps your conversations and music clear and uninterrupted.

Easy pairing with your computer

Easy pairing with your computer

Swift Pair makes it quick and easy to pair your headphones with your Windows 11 or Windows 10 laptop, desktop PC or tablet. Pop-up pairing guidance appears on nearby Windows 10 and 11 devices when pairing mode is selected.

Aiming to achieve a zero environmental footprint

Aiming to achieve a zero environmental footprint

Inspired by the beauty of the world, Sony is doing its part to help preserve the Earth, while still allowing creators to produce even more beautiful and creative imagery. With a goal of achieving a zero environmental footprint across the entire Sony Group by the year 2050, we are accelerating numerous green initiatives.

Sustainability in mind

Sustainability in mind

Our products are not only designed to be stylish, but with the environment in mind. Recycled plastic is used in the WH-CH720N headphones. Also, no plastic is included in the individual packaging. These headphones reflect Sony's commitment to reducing the environmental impact of our products and practices.

Lightweight wireless Noise Cancelling

Lightweight wireless Noise Cancelling

The WH-CH720N headphones weigh just 192g, our lightest overhead wireless headphones with Noise Cancelling yet, for incredible comfort without compromising on technology.

More comfort, more music

More comfort, more music

The WH-CH720N headphones include soft, oval-shaped earpads so you'll never need to take a break from your favourite music. Comfortable synthetic leather and urethane materials combine with optimum ear pad structure and dimensions for exceptional wearability.

Specifications

General Features

    • Volume Control Yes
    • Sensitivities (dB/mW) 108 dB / mW (when connecting via the headphone cable with the unit turned on) , 99 dB / mW (when connecting via the headphone cable with the unit turned off)
    • Plug Gold-plated L-shaped stereo mini plug
    • Impedance (Ohm) 325 ohms (1 kHz) (when connecting via the headphone cable with the unit turned on) , 31 ohms (1 kHz) (when connecting via the headphone cable with the unit turned off)
    • Frequency Response (Hz) 7 Hz - 20 000 Hz (JEITA)
    • Driver Unit Dynamic, 30 mm
    • Cord Type Single-sided (detachable)
    • Cord Length approx. 1.2 m

Design and Sound Features

    • Wearing Style Over Ear

Size and Weight

    • Weight Approx. 192 g
    • Width (cm) 5.00
    • Height (cm) 21.50
    • Weight (kg) 0.42
    • Carton Width (cm) 22.50
    • Carton Height (cm) 25.00
    • Carton Weight (kg) 2.04

Reviews

Please note: Some product variations, services and/or features mentioned within Product Reviews may not be available in all countries.

Support

Warranty

When you purchase a Sony product, you have the peace of mind in knowing that your product is covered by Sony's Standard Warranty provided by Sony Australia Limited (for Australian purchases) and Sony New Zealand Limited (for New Zealand purchases)

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Price match requests are available for some Sony products sold at our online Sony stores (store.sony.com.au (Australia) and store.sony.co.nz (NZ)) or our Sony stores in Australia and New Zealand. If the online Sony Store product page or Sony Store staff at our stores indicate that a Sony product is available for a price match request, you may be eligible for price matching if it is:

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Take your catalogue, flyer, printed email into one of our Sony Stores to request a price match. If your price match request is successful the Sony Store staff member will tell you how long the price match is valid for. This will vary according to product and time of request. If you do not choose to proceed with the sale within the time specified by the Sony Staff member, your price match will expire.

Price Match Terms

    Customers may request a price match from Sony against the price being offered by another retailer for the same product, subject to these terms (“Terms”). In these Terms “Sony” means Sony Australia Limited (Australian purchases) or Sony New Zealand Limited (NZ purchases).

    1. Price match request is available for new Sony products sold by Sony that appear with the:
    a) “Request a Price Match” button on their product page (online purchases at store.sony.com.au (Australian purchases) or store.sony.co.nz (NZ purchases); or
    b) where indicated by Sony Staff (in store purchases at Sony stores in Australia and NZ).

    Products made available for price match are at Sony’s discretion and may change frequently.

    2. Sony may in its discretion choose to offer a price match for a current Sony product sold by Sony against a competing qualifying product (as defined below) when requested by a customer. Requests may be eligible for a price match if the below criteria are met. Sony will consider each case and communicate its result. This is not a price match guarantee. See this page for details on how to request a price match online or instore. Criteria:
    a) the product you are asking Sony to price match must be identical to the one being sold by Sony, including matching brand, model number and colour (“Qualifying Product”);
    b) the Qualifying Product must be in stock and available for sale (or available for pre-order online or in store) at a qualifying retailer (“Qualifying Retailer”). A Qualifying Retailer means:
    i) local retailers in Australia and NZ (including their online sales); and
    ii) marketplace sellers in Australia and NZ that source genuine Sony products; and
    c) the Qualifying Product must not involve one or more Exclusions, see below at end of these Terms for Exclusions. Exclusions may be updated from time to time.

    3. Other terms applicable to price match requests:
    a) Sony requires reasonable evidence to verify the price that the price match is being sought for. This may include a link to the advertisement, or a photo of the advertisement. The price must be current on the day of request and available to purchase (in stock) at that price;
    b) Price match may apply to multiple quantities of the same product at time of request to the limit set by Sony if the price match is offered (for example, if customer would like to purchase multiple quantities of the same product at the price match amount, Sony will indicate how many can be purchased at the price match price); and
    c) Australian purchases: We match store.sony.com.au on in store prices and in-store prices on store.sony.com.au. New Zealand purchases: We match store.sony.co.nz on in store prices and in-store prices on store.sony.co.nz.
    d) Price Match may not be valid in conjunction with any other offer or coupon. Check with Sony customer support (online purchases) or Sony stores in Australia or NZ at the time of making your price match request.

    4. If Sony approves the customer’s price match request the below terms apply. If Sony does not approve the customer’s price match request the customer will be informed of this. Terms that apply where price match is approved:
    a) Online purchases from store.sony.com.au (Australia) or store.sony.co.nz (New Zealand purchases):
    i) if price match is approved it will remain valid in the customer’s cart for the timeframe indicated by the Sony customer service team.
    ii) If customer chooses not to proceed with the sale within this time period, the price match price for the product will no longer apply and the price in the customer’s cart will revert to the current price for the product at store.sony.com.au (Australia) or store.sony.co.nz (New Zealand) at the time the price match expires.
    iii) If a customer removes a product subject to an approved price match from their cart, the product cannot later be added to the customer’s cart at the earlier price match price.
    b) In store purchases: if Sony approves the customer’s price match request, it will remain valid for the time period indicated by the Sony Store staff member. If the customer does not complete sale within this time period, the price match price will no longer apply.

    5. These Terms are governed by the laws of Australia (Australian purchases from Sony) and New Zealand (New Zealand purchases from Sony).

    Exclusions
    Current as at 1 November 2023
    1. Commercial quantities and pricing (price reduced due to volume or association).
    2. Stock Liquidations (goods sold by a business placed into receivership – closing down clearances).
    3. Prices where items are part of a package or bundle (Example: TV and Soundbar package, Sony will not match just the Soundbar at the reduced package price).
    4. Corporate offers where a valid account is necessary for eligibility or corporate (B2B) pricing or quotes.
    5. Price / advertising errors (technical issues, misquotes, or listings which are suspected to be incorrect).
    6. Parallel Import or Grey Market distributors.
    7. Interest free and finance offers where payment method is part of the price reduction.
    8. Offers and promotions where points make up payment.
    9. Seconds, refurbished or ex demo stock.
    10. Prices which Sony suspects are incorrect or are significantly below market / cost pricing.

    The above exclusions may not cover all situations. Other exclusions may apply and will be notified to you at the time of your request if applicable.

Recently purchased a Sony product and now seen it cheaper elsewhere? Get in touch with us at our customer support page to see if Sony, in their discretion, can offer you a partial refund. In addition, if Sony agrees to offer you a partial refund, then if we lower our in-store or online pricing during the return and exchange period, we will further match this lower price.
If you have any questions, please do not hesitate to reach out to our Live chat or give us a call. You can also speak to an assistant in-store for in-store price match requests.
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