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Vlog camera ZV-1 (White)

  • Designed for content creation: vari-angle LCD screen, body grip and recording lamp
  • Directional 3-capsule mic with wind screen
  • Large 1.0-type Exmor RS
Model: ZV1W

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Delivery Information

Please note, we cannot deliver to PO Boxes, Parcel Lockers or international destinations and currently authority to leave (ATL) at doorsteps or un-signed is not available.

Delivery Australia

Australia

Regular deliveries to NSW, QLD and VIC metro areas should be received within 1-5 business days. For ACT, SA, WA, TAS, NT metro and other rural areas, orders should be received within 1-7 business days.

Delivery New Zealand

New Zealand

Regular deliveries to Metro areas should be received within 1-5 business days. For rural areas and Stewart Island, orders should be received within 1-7 business days but may dependant on local carriers.

Delivery Costs

Delivery Fees

Some orders may be charged a small delivery fee as part of the convenience of getting your order delivered to your doorstep. See checkout for final costs.

Delivery Sale Periods

Sale Periods

Delivery delays may be experienced during sale periods due to high demand.

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Designed for creators to love

Make your subject pop instantly with a dedicated Bokeh Button, or shift seamlessly between your face and an object with the Product Showcase setting.

Designed for creators to love
Background bokeh for a professional touch
Background bokeh for a professional touch
The large 1.0-type CMOS sensor and wide-aperture lens deliver images with professional background bokeh, as well as clear detail even in challenging low-light conditions.
Let the camera catch your eye
Let the camera catch your eye
With AI1 technology you can rely on the autofocus sticking firmly to your face and eyes without wandering to other subjects. When you want to focus on another subject, just touch it on the screen and let the camera do the focusing.
Shoot great video, wherever you go
Shoot great video, wherever you go
The ZV-1 is built to get great shots while you’re moving. With amazing image stabilisation, you can shoot smooth video when walking and, as the lighting changes shadow to sun, or outdoors to in, the automatic exposure (AE) tracks faces and makes sure they always appear well-lit.
Dynamic video through slow motion
Dynamic video through slow motion
Make every movement more cinematic with Super Slow Motion video, capturing the most fleeting of moments for playback at up to 40x slower than real time.
Designed for even better audio
Designed for even better audio
You can capture clear vocals even when shooting in a crowd. The camera’s unique directional 3-capsule mic gathers clear sound from in front of the camera, ideal for movie shooting.
Wind screen for outdoor shooting
Wind screen for outdoor shooting
The supplied wind screen reduces wind noise for worry-free outdoor shooting. As well as achieving premium sound quality, that also means you’ll spend less time re-shooting and editing footage affected by wind noise.
Use your favourite mic for the sound you want
Use your favourite mic for the sound you want
With a microphone jack and MI shoe, you can pick from your choice of mics, to get exactly the sound you want.
Time-lapse for that cinematic effect
Time-lapse for that cinematic effect
nterval shooting mode5 automatically captures sequences of images from 1 – 60 seconds apart, from which cinematic time lapse videos can be created on a PC, where clouds flow past like water and whole days pass in seconds.
See yourself at your best
The vari-angle LCD touch screen flips out horizontally, making it perfect for selfies and vlogging. Clear of ports, microphones and mounting shoes, it allows for precise framing and fluid operation even while in front of the camera.
Shoot then share easily
There’s no longer a need to compromise your images with your smartphone camera just to share content quickly. The ZV-1 delivers both stunning images and seamless connectivity, for better and easier posting.
Shoot then share easily
Beautiful and natural skin tones for everyone
The ZV-1 makes all skin colours look vibrant, natural and healthy. There’s also an optional Soft Skin Effect mode for a smoother look.
Beautiful and natural skin tones for everyone

Key Features

Compatible with all-in-one Bluetooth grips

Compatible with all-in-one Bluetooth grips

The ZV-1 is compatible with our range of shooting grips, including the GP-VPT2BT with Bluetooth wireless technology, for easy remote control of recording, zoom and even assignable custom controls, without cables. The ideal accessory for vlogging, our grips offer stable and flexible shooting, and also expand into a mini tripod for compact, handsfree capture anywhere.

Beautiful and natural skin tones for everyone

Beautiful and natural skin tones for everyone

Sony's enhanced colour science ensures lively, natural imagery and is especially strong across the diverse range of skin tones. It is available for both movie and still image capture, and is supported with a Soft Skin option to smooth blemishes.

High image quality and easy advanced effects

High image quality and easy advanced effects

Despite its pocket-friendly design, the ZV-1 is equipped with a large 1.0-type Exmor RS<sup>TM</sup> CMOS sensor, for high quality images even in dim or challenging lighting conditions. In addition, the large sensor delivers professional-looking images, with a blurred background bokeh, along with high-speed data readout for stunning 4K and super slow motion video capture.

Leave the focusing work to the camera with Real-time Tracking

Leave the focusing work to the camera with Real-time Tracking

Just turn your face to the camera, and the camera will recognise colour, patterns (brightness), subject distance (depth) and face/eye information and automatically snap into precise focus tracking. In addition, when the camera recognises eyes, faces, or subjects, a frame is displayed on each target so you can make sure that the subject is in focus and shoot without worrying.

Quickly shift focus between subjects

Quickly shift focus between subjects

The high-performance focal plane phase-detection AF sensor enables high-speed and high-precision focusing with Fast Hybrid AF. The sensor uses 315 phase-detection focusing points across a full 65% of the screen area to quickly switch between subjects without hunting. When taking a selfie, the camera can switch focus with just a touch from your face to the background and back again, so sharp and accurate focus comes easy.

Beautiful defocused background bokeh, with ease

Beautiful defocused background bokeh, with ease

Capture expressive selfies with the professional look of a soft-focus background. The unique Bokeh Switch (C1 button) bypasses all the complexity of exposure balancing and depth-of-field control, and replaces it with a single button. Simply press to switch between having everything in focus, or blurring the background to expertly feature your subject.

Built to vlog

The ZV-1 design makes creating outstanding selfie and vlog content easy. Right down to the last detail, the ZV-1 is all about empowering you to make inspirational content.
  • Designed for even better audio

    You can capture clear vocals even when shooting in a crowd. The camera’s unique directional 3-capsule mic gathers clear sound from in front of the camera, ideal for movie shooting.
  • Wind screen for outdoor shooting

    The supplied wind screen reduces wind noise for worry-free outdoor shooting. As well as achieving premium sound quality, that also means you’ll spend less time re-shooting and editing footage affected by wind noise.
  • Use your favourite mic for the sound you want

    With a microphone jack and MI shoe, you can pick from your choice of mics, to get exactly the sound you want.

Specifications

Dimensions Dimensions
Best Suited For
Vlogging
Sensor
Large 1.0"-type Exmor RS CMOS
Video Recording
4K recording
Microphone
Directional with wind screen
LCD screen
Variable angle
Image Processing Engine
BIONZ X
NUMBER OF PIXELS (Effective)
Approx. 20.1 Megapixels
Image Stabilisation
Yes
Dynamic super slow motion
Yes

Image Sensor

    • Number of Pixels (Effective) Approx. 20.1 Megapixels
    • Sensor Effective Pixels 20MP
    • Sensor Type 1.0-type (13.2mm x 8.8mm) Exmor RS CMOS sensor, aspect ratio 3:2

Screen

    • Adjustable Angle Opening Angle:approx. 176 deg., Rotation Angle:approx. 270 deg.
    • Display Selector (Finder/Lcd) -
    • MS Assist Magnification 5.3x, 10.7x

Lens

    • Clear Image Zoom 20M Approx. 5.8x / 10M Approx. 8.2x / 5.0M Approx. 11x / VGA Approx. 44x
    • Clear Image Zoom Movie Movie 4K: 4.35x,HD: Approx. 5.8x
    • Digital Zoom (Movie) Digital Zoom Approx.11
    • Digital Zoom (Still Image) 20M Approx.11x / 10M Approx.16x / 5.0M Approx.23x / VGA Approx.44x
    • F-number (Maximum Aperture) F1.8 (W) - 2.8 (T)
    • Focal length f=9.4-25.7mm
    • Focus Range (From the Front to the Lens) AF (W: Approx. 5cm (0.17 ft.) to Infinity, T: Approx. 30cm (0.99 ft.) to Infinity)
    • Lens type ZEISS Vario-Sonnar T* Lens, 10 elements in 9 groups (9 aspheric elements including AA lens)
    • ND-filter Auto / On (3 steps) / Off

Camera

    • Aperture iAuto (F1.8/F11(W)) / Program Auto (F1.8/F11(W)) / Manual (F1.8/F11(W)) / Shutter Priority (F1.8/F11(W)) / Aperture Priority (F1.8/F11(W))
    • Bracketing -
    • Continuous Shooting Speed (Maximum) (Maximum Number of Recording Pixels) Continuous Shooting Hi: approx. 24 fps, Continuous Shooting Mid: approx. 10 fps, Continuous Shooting Low: approx. 3.0 fps
    • Creative Style Standard, Vivid, Portrait, Landscape, Night Scene, Black & White, Sepia
    • Focus Type Single, Continuous shooting, Self-timer, Self-timer(cont.), Cont.-bracketing, Single-bracketing, White balance bracketing, DRO bracketing
    • Dynamic Range Functions Off, Dynamic Range Optimizer (Auto/Level 1-5), Auto High Dynamic Range (Auto Exposure Difference, Exposure difference Level (1.0-6.0EV, 1.0EV step))
    • Electronic Shutter iAuto (4\ - 1/32000) / Program Auto (30\ - 1/32000) / Manual (30\ - 1/32000) / Aperture Priority (30\ - 1/32000) / Shutter Priority (30\ - 1/32000)
    • Exposure Compensation +/- 3.0EV, 1/3EV step
    • Flash Mode Auto / Flash On / Slow Synchro / Rear Sync / Flash Off
    • Focus Area Wide (315 points (phase-detection AF), 425 points (contrast-detection AF)), Zone, Center, Flexible Spot (S/M/L), Expanded Flexible Spot, Tracking (Wide/Zone/Center/Flexible Spot(S/M/L)/Expanded Flexible Spot)
    • Focus Mode Single-shot AF, Automatic AF, Continuous AF, DMF, Manual Focus
    • Focus Type Fast Hybrid AF (phase-detection AF / contrast-detection AF)
    • Image Control Contrast, Saturation, Sharpness, Creative Style, Color Space (sRGB / Adobe RGB), Quality (RAW / RAW & JPEG (Extra fine, Fine, Standard) / JPEG (Extra fine, Fine, Standard)
    • Image Processor Yes (BIONZ X)
    • ISO Sensitivity (Movie) Auto:(ISO125 Level-ISO12800 Level, selectable with upper / lower limit), 125/160/200/250/320/400/500/640/800/1000/1250/1600/2000/2500/3200/4000/5000/6400/8000/10000/12800
    • ISO Sensitivity (Still Image) Auto (ISO100-12800, selectable with upper / lower limit), 100/125/160/200/250/320/400/500/640/800/1000/1250/1600/2000/2500/3200/4000/5000/6400/8000/10000/12800 (Extendable to ISO64/80), Multi-Frame NR: Auto (ISO100-12800), 100/ 200/400/800/1600/3200/6400/12800/25600
    • Light Metering Mode Multi Pattern, Center Weighted, Spot, Entire Screen Avg, Highlight
    • Noise Reduction Long exposure NR: On/Off, available of shutter speeds longer than 1/3 sec., high ISO NR: Normal/Low/Off, Multi Frame NR: Auto, ISO100-25600
    • Number of Recognised Scenes Still Image: iAuto: 33, Movie: off/PP1-PP10 (Black Level, Gamma (Movie, Still, Cine1-2, ITU709, ITU709 [800%], S-Log2, S-Log3, HLG, HLG1, HLG2, HLG3), Black Gamma, Knee, Color Mode, Saturation, Color Phase, Color Depth, Detail, Copy, Reset)
    • Panorama (Shooting) Sweep Panorama
    • Picture Effect [Still Image]: Toy camera, Pop Color, Posterization, Retro Photo, Soft High-key, Partial Color, High Contrast Mono., Soft Focus, HDR Painting, Richtone Monochrome, Miniature, Watercolor, Illustration, [Movie]: Toy camera, Pop Color, Posterization, Retro Photo, Soft High-key, Partial Color, High Contrast Mono.
    • Picture Profile off/PP1-PP10 (Black Level, Gamma (Movie, Still, Cine1-2, ITU709, ITU709 [800%], S-Log2, S-Log3, HLG, HLG1, HLG2, HLG3), Black Gamma, Knee, Color Mode, Saturation, Color Phase, Color Depth, Detail, Copy, Reset)
    • Self-Timer 10sec. / 5sec. / 2sec. / 3 or 5 consecutive shots with 10sec. 5sec. or 2sec. delay selectable / Bracketing shots with 10sec. 5sec. or 2sec. delay selectable
    • Shooting Mode AUTO (Intelligent Auto), Program Auto, Aperture Priority, Shutter Speed Priority, Manual Exposure, MR (Memory Recall) [body 3 sets / memory card 4 sets], Movie Mode (Program Auto, Aperture Priority, Shutter Speed Priority, Manual Exposure), Movie AUTO (Intelligent Auto), HFR Mode (Program Auto, Aperture Priority, Shutter Speed Priority, Manual Exposure), Panorama, Scene Selection
    • Shutter Speed iAuto (4\ - 1/2000) / Program Auto (30\ - 1/2000) / Manual (Bulb, 30\ - 1/2000) / Aperture Priority (30\ - 1/2000) / Shutter Priority (30\ - 1/2000)
    • Steadyshot Optical
    • WB Micro Adjustment Yes (G7 to M7,57-step) (A7 to B7,29-step)
    • White Balance Modes Auto, Daylight, Shade, Cloudy, Incandescent, Fluor.: Warm White, Fluor.: Cool White, Fluor.: Day White, Fluor.: Daylight, Flash, Underwater Auto, C.Temp./Filter, Custom

Flash

    • AF Illuminator -
    • Flash Type -

Interface

    • Bluetooth Yes (Bluetooth Standard Ver. 4.1 (2.4GHz band))
    • Input and Output Terminals Multi/Micro USB Terminal*15, Hi-Speed USB (USB2.0), Micro HDMI, Microphone jack (3.5mm Stereo mini jack), Multi Interface Shoe
    • Interface -
    • NFC -
    • WI-FI Yes (IEEE802.11b/g/n (2.4GHz band))

Playback

    • 4K Image Output Yes
    • Operating Temperature 0 degrees C. - +40 degrees C. / 32 degrees F. - 104 degrees F.
    • Playback Functions BRAVIA Sync (Control for HDMI), 9/25-frame index view, Auto Orientation, Slide Show, Forward/Rewind (Movie), Delete, Protect, Motion Shot Video, Beatuty Effect, Photo Capture, Rating, Automatic Image Rotation
    • PlayMemories Camera Apps -
    • Shooting Functions Product Showcase Set, Background Defocus, Face Detection, Face Registration, Still Image Recording (during movie recording), Smile shutter, Grid Line, Digital Level Gauge (pitch and roll), WB Bracket, DRO Bracketing, MF Assist, Peaking (Display:Off/On) (Level: High/Mid/Low) (Color: Red/Yellow/Blue/White), Zebra, Marker Display, Audio Rec Level, Audio Level Display, Step Zoom/Quick Zoom, Self-portrait timer, TC/UB, PC Remote Control, Gamma Disp. Assist, [Mov] AF Tracking Sensitivity, [Mov] AF Drive Speed, Set File Name, Touch Shutter/Touch Focus/Touch Tracking, My Menu, Soft Skin Effect
    • Triluminos Color Color Yes

Power

    • Battery Life (CIPA, Still Images) Monitor: Approx. 260 / Approx. 130min., Monitor (When Auto Monitor off is set to 2sec): Approx. 410 / Approx. 205min.
    • Battery Life Movies (actual shooting) Monitor: Approx. 45min.
    • Battery Life Movies (continuous shooting) Monitor: Approx. 75min.
    • Battery System Rechargeable battery pack NP-BX1
    • Power source DC3.6V (supplied battery)
    • USB Charge/USB Power Supply Yes (Shooting, Playback)

Print

    • Print Exif Print,PRINT Image Matching (PIM3)

Recording

    • Recording Format sRGB, Adobe RGB
    • Compatible Recording Media [XAVC S (100Mbps)] SDXC/SDHC Memory Card (UHS-I U3 or higher); [XAVC S (60Mbps/50Mbps)] SDXC/SDHC Memory Card (Class 10 or higher); [AVCHD/Still image] Memory Stick Duo, Memory Stick PRO Duo, Memory Stick PRO-HG Duo, Memory Stick Micro, Memory Stick Micro(Mark2), SDXC/SDHC/SD Memory Card (Class 4 or higher), micro SDXC/SDHC/SD Memory Card (Class 4 or higher)
    • DCF DPOF DCF/DPOF/EXIF/MPF
    • Input and Output Terminals Recording: NTSC/PAL Selector: [PAL] mode \nXAVC S HD: 50p 50M (1,920x1,080/250fps), 50p 50M (1,920x1,080/500fps), 50p 50M (1,920x1,080/1000fps) / 25p 50M (1,920x1,080/250fps), 25p 50M (1,920x1,080/500fps), 25p 50M (1,920x1,080/1000fps), NTSC/PAL Selector: [NTSC] mode \nXAVC S HD: 60p 50M (1,920x1,080/240fps), 60p 50M (1,920x1,080/480fps), 60p 50M (1,920x1,080/960fps) / 30p 50M (1,920x1,080/240fps), 30p 50M (1,920x1,080/480fps), 30p 50M (1,920x1,080/960fps) / 24p 50M (1,920x1,080/240fps), 24p 50M (1,920x1,080/480fps), 24p 50M (1,920x1,080/960fps)\nSensor Readout\nNumber of effective pixels: Quality Priority: 240fps/250fps (1,824x1,026), 480fps/500fps (1,824x616), 960fps/1000fps (1,244x420)/ Shoot Time Priority: 240fps/250fps (1,824x616), 480fps/500fps (1,292x436), 960fps/1000fps (912x308)
    • Movie Recording Mode (NTSC) NTSC/PAL Selector: [NTSC] AVCHD: 24M FX (1,920x1,080/60i) / 17M FH(1,920x1,080/60i), XAVC S 4K: 30p 100M (3,840x2,160/30p) / 30p 60M (3,840x2,160/30p) / 24p 100M (3,840x2,160/24p) / 24p 60M (3,840x2,160/24p), XAV C S HD:60p 50M (1,920x1,080/60p) / 60p 25M (1,920x1,080/60p) / 30p 50M (1,920x1,080/30p) / 30p 16M (1,920x1,080/30p) / 24p 50M (1,920x1,080/24p) / 120p 100M (1,920x1,080/120p) / 120p 60M (1,920x1,080/120p)
    • Movie Recording Mode (PAL) NTSC/PAL Selector: [PAL] mode AVCHD: 24M FX (1,920x1,080/50i) / 17M FH (1,920x1,080/50i), XAVC S 4K: 25p 100M (3,840x2,160/25p) / 25p 60M (3,840x2,160/25p), XAVC S HD: 50p 50M (1,920x1,080/50p) / 50p 25M (1,920x1,080/50p) / 25p 50M (1,920x1,080/25p) / 25p 16M (1,920x1,080/25p) / 100p 100M (1,920x1,080/100p) / 100p 60M (1,920x1,080/100p)
    • Recording Proxy Yes (1280 x 720 (Approx. 9Mbps))
    • Recording Format [Still Image]: JPEG (DCF Ver.2.0, Exif Ver.2.31, MPF Baseline compliant), RAW (Sony ARW 2.3 format), [Movie]: XAVC S, AVCHD format Ver.2.0 compatible
    • Recording Format XAVC S: LPCM 2ch, AVCHD: Dolby Digital (AC-3) 2ch (Dolby Digital Stereo Creator)
    • Number of Recording Pixels (Image Size) 3:2 mode: 20M (5,472x3,648) / 10M (3,888x2,592) / 5M (2,736x1,824), 4:3 mode: 18M (4,864x3,648) / 10M (3,648x2,736) / 5M (2,592x1,944) / VGA, 16:9 mode: 17M (5,472x3,080) / 7.5M (3,648x2,056) / 4.2M (2,720x1,528), 1:1 mode: 13M (3,648x3,648) / 6.5M (2,544x2,544) / 3.7M (1,920x1,920), Sweep Panorama: Wide (12,416x1,856/5,536x2,160), Standard (8,192x1,856/3,872x2,160)
    • Recorded Pixels IS Movie 16:9 mode: 17M (5,472x3,080) / 7.5M (3,648x2,056) / 4.2M (2,720x1,528)

Size and Weight

    • Dimensions (W x H x D) 105.5 x 60.0 x 43.5 mm (4 1/4in. x 2 3/8 in. x 1 3/4 in.)
    • Weight Approx. 294g (10.4oz.)(Battery and Memory Card are included) / Approx. 267g (9.5oz.)(Body Only)

Reviews

Please note: Some product variations, services and/or features mentioned within Product Reviews may not be available in all countries.

*Pictured with optional GP-VPT2BT Shooting Grip

1. AI (artificial intelligence) including machine learning technology is used.

2. The Product Showcase Setting switches Face Priority OFF / SteadyShot™ OFF with one push.

3. Sound cannot be recorded in Super Slow Motion mode. A Class 10 or higher SDHC/SDXC memory card is required.

4. Wi-Fi does not work during interval shooting.

5. Angle of view (35mm format equivalent).

6. Please use the latest version.

7. Availability of video transfer and playback varies depending on smartphone in use.

8. The frame area of the picture becomes narrower than the original image. The movie footage can be rendered to up to Full HD quality.

9. In-camera movie playback is in the horizontal position. Whether or not movies are displayed in the vertical position depends on your device.

10. Imaging Edge Mobile application is required.

11. 4K (QFHD:3840×2160).

12. Connect this product to an HDR (HLG) compatible Sony TV via a USB cable to display HDR (HLG) movies.

13. Does not support full functional compatibility with some camera models. See the Sony support site for details: https://www.sony.net/disoft/help

14. Please contact Phase One regarding all inquiries as to usage and support including functional compatibility of Capture One Express (for Sony) and Capture One Pro (for Sony).

15. Achieved by using overlay burst shooting.

16. REI = Recommended Exposure Index

Support

Warranty

When you purchase a Sony product, you have the peace of mind in knowing that your product is covered by Sony's Standard Warranty provided by Sony Australia Limited (for Australian purchases) and Sony New Zealand Limited (for New Zealand purchases)

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Price match requests are available for some Sony products sold at our online Sony stores (store.sony.com.au (Australia) and store.sony.co.nz (NZ)) or our Sony stores in Australia and New Zealand. If the online Sony Store product page or Sony Store staff at our stores indicate that a Sony product is available for a price match request, you may be eligible for price matching if it is:

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The product must be a matching brand, model number and colour to be eligible.

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Fill out the form that can be found on selected product pages - unless excluded from our Price Match. If you require assistance, reach out to our Live chat. Please be prepared to direct our support staff to the ad or website that is displaying the current lower price you would like to match.

Should your price match request be successful, we will contact you and update your shopping cart. Make sure to create/sign in to your account and add the product to cart to make this quicker. If your price match request is successful it will be valid for the time specified by our support staff – this time will vary according to product and time of request. If you do not proceed with the sale within this time, the price match price for the product will no longer apply and the price in your cart will revert to the current price for the product at store.sony.com.au (Australia) or store.sony.co.nz (New Zealand) at the time the price match expires.

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Take your catalogue, flyer, printed email into one of our Sony Stores to request a price match. If your price match request is successful the Sony Store staff member will tell you how long the price match is valid for. This will vary according to product and time of request. If you do not choose to proceed with the sale within the time specified by the Sony Staff member, your price match will expire.

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    Customers may request a price match from Sony against the price being offered by another retailer for the same product, subject to these terms (“Terms”). In these Terms “Sony” means Sony Australia Limited (Australian purchases) or Sony New Zealand Limited (NZ purchases).

    1. Price match request is available for new Sony products sold by Sony that appear with the:
    a) “Request a Price Match” button on their product page (online purchases at store.sony.com.au (Australian purchases) or store.sony.co.nz (NZ purchases); or
    b) where indicated by Sony Staff (in store purchases at Sony stores in Australia and NZ).

    Products made available for price match are at Sony’s discretion and may change frequently.

    2. Sony may in its discretion choose to offer a price match for a current Sony product sold by Sony against a competing qualifying product (as defined below) when requested by a customer. Requests may be eligible for a price match if the below criteria are met. Sony will consider each case and communicate its result. This is not a price match guarantee. See this page for details on how to request a price match online or instore. Criteria:
    a) the product you are asking Sony to price match must be identical to the one being sold by Sony, including matching brand, model number and colour (“Qualifying Product”);
    b) the Qualifying Product must be in stock and available for sale (or available for pre-order online or in store) at a qualifying retailer (“Qualifying Retailer”). A Qualifying Retailer means:
    i) local retailers in Australia and NZ (including their online sales); and
    ii) marketplace sellers in Australia and NZ that source genuine Sony products; and
    c) the Qualifying Product must not involve one or more Exclusions, see below at end of these Terms for Exclusions. Exclusions may be updated from time to time.

    3. Other terms applicable to price match requests:
    a) Sony requires reasonable evidence to verify the price that the price match is being sought for. This may include a link to the advertisement, or a photo of the advertisement. The price must be current on the day of request and available to purchase (in stock) at that price;
    b) Price match may apply to multiple quantities of the same product at time of request to the limit set by Sony if the price match is offered (for example, if customer would like to purchase multiple quantities of the same product at the price match amount, Sony will indicate how many can be purchased at the price match price); and
    c) Australian purchases: We match store.sony.com.au on in store prices and in-store prices on store.sony.com.au. New Zealand purchases: We match store.sony.co.nz on in store prices and in-store prices on store.sony.co.nz.
    d) Price Match may not be valid in conjunction with any other offer or coupon. Check with Sony customer support (online purchases) or Sony stores in Australia or NZ at the time of making your price match request.

    4. If Sony approves the customer’s price match request the below terms apply. If Sony does not approve the customer’s price match request the customer will be informed of this. Terms that apply where price match is approved:
    a) Online purchases from store.sony.com.au (Australia) or store.sony.co.nz (New Zealand purchases):
    i) if price match is approved it will remain valid in the customer’s cart for the timeframe indicated by the Sony customer service team.
    ii) If customer chooses not to proceed with the sale within this time period, the price match price for the product will no longer apply and the price in the customer’s cart will revert to the current price for the product at store.sony.com.au (Australia) or store.sony.co.nz (New Zealand) at the time the price match expires.
    iii) If a customer removes a product subject to an approved price match from their cart, the product cannot later be added to the customer’s cart at the earlier price match price.
    b) In store purchases: if Sony approves the customer’s price match request, it will remain valid for the time period indicated by the Sony Store staff member. If the customer does not complete sale within this time period, the price match price will no longer apply.

    5. These Terms are governed by the laws of Australia (Australian purchases from Sony) and New Zealand (New Zealand purchases from Sony).

    Exclusions
    Current as at 1 November 2023
    1. Commercial quantities and pricing (price reduced due to volume or association).
    2. Stock Liquidations (goods sold by a business placed into receivership – closing down clearances).
    3. Prices where items are part of a package or bundle (Example: TV and Soundbar package, Sony will not match just the Soundbar at the reduced package price).
    4. Corporate offers where a valid account is necessary for eligibility or corporate (B2B) pricing or quotes.
    5. Price / advertising errors (technical issues, misquotes, or listings which are suspected to be incorrect).
    6. Parallel Import or Grey Market distributors.
    7. Interest free and finance offers where payment method is part of the price reduction.
    8. Offers and promotions where points make up payment.
    9. Seconds, refurbished or ex demo stock.
    10. Prices which Sony suspects are incorrect or are significantly below market / cost pricing.

    The above exclusions may not cover all situations. Other exclusions may apply and will be notified to you at the time of your request if applicable.

Recently purchased a Sony product and now seen it cheaper elsewhere? Get in touch with us at our customer support page to see if Sony, in their discretion, can offer you a partial refund. In addition, if Sony agrees to offer you a partial refund, then if we lower our in-store or online pricing during the return and exchange period, we will further match this lower price.
If you have any questions, please do not hesitate to reach out to our Live chat or give us a call. You can also speak to an assistant in-store for in-store price match requests.
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