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XG500 X-Series Portable Wireless Speaker

  • IP66 Water resistant and Dustproof
  • 30 hours battery life & quick charging
  • Powerful Party Sound with X-Balanced Speaker Unit, high-efficiency tweeter and passive radiator
Model: SRSXG500

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Delivery Information

Please note, we cannot deliver to PO Boxes, Parcel Lockers or international destinations and currently authority to leave (ATL) at doorsteps or un-signed is not available.

Delivery Australia

Australia

Regular deliveries to NSW, QLD and VIC metro areas should be received within 1-5 business days. For ACT, SA, WA, TAS, NT metro and other rural areas, orders should be received within 1-7 business days.

Delivery New Zealand

New Zealand

Regular deliveries to Metro areas should be received within 1-5 business days. For rural areas and Stewart Island, orders should be received within 1-7 business days but may dependant on local carriers.

Delivery Costs

Delivery Fees

Some orders may be charged a small delivery fee as part of the convenience of getting your order delivered to your doorstep. See checkout for final costs.

Delivery Sale Periods

Sale Periods

Delivery delays may be experienced during sale periods due to high demand.

  • For items over 20kg, Sony (or an authorised logistics provider) will contact to arrange a delivery time. Certain factors such as size, shipping address or volume of deliveries may delay shipments.
  • For returns, see our returns information for more details.
  • Shipping is only available to customers within NSW, VIC, ACT, QLD, SA, WA, NT, TAS only for orders on store.sony.com.au and to North Island, South Island, Stewart Island addresses only for orders on store.sony.co.nz
  • TVs cannot be shipped to regional or remote addresses. An error message may appear during checkout if the TV in your cart cannot be shipped to your selected address. Please remove the TV or choose an alternate delivery address to continue.
  • Pick up and collection of orders are not available.
  • Delivery is currently during standard business hours only.
Where To Buy
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Key Features

X-Balanced Speaker Unit

X-Balanced Speaker Unit

The innovative X-Balanced Speaker Unit has a non-circular diaphragm with more area than conventional speakers. That means that you'll get a richer, clearer sound, no matter what style of music you're listening to.

Sound worth sharing

Sound worth sharing

The technology in the XG500 works in harmony for a better sound quality. The X-Balanced Speaker Unit gives deep, punchy bass and vocal clarity even with loud sound. A High-efficiency Tweeter provides crisp and spacious sound for high-frequencies. Passive radiators optimize to reproduce clear bass sound. Put it all together and you get a great sound worth sharing with your friends.

Give the bass a boost

Give the bass a boost

MEGA BASS allows you to really dial up the bass. So if you're listening to something with a beat, you'll get a deep and punchy bass sound.

Charge up in a hurry

Charge up in a hurry

If you find yourself a little short of time, don't worry. Quick charging will give you 3 hours of play on just a 10-minunte charge.

Take care of your battery

Take care of your battery

Battery care feature helps you avoid overcharging and will keep your battery in optimum condition for longer.

Get out and get loud

Get out and get loud

The XG500 brings together the X-Balanced Speaker Unit, High-efficiency Tweeter and passive radiators, to give you a powerful sound that's perfect for outdoor parties.

A handy handle for easy portability

A handy handle for easy portability

Want to listen on the move? No problem. With a comfortable handle, the XG500 is made for taking with you wherever you want to.

Hear it like it's live

Hear it like it's live

There's something special about the sound of live music. With LIVE SOUND you can recreate that unique atmosphere and re-live your favourite live music experiences over and over again.

Let there be light

Let there be light

An all-new ambient illumination lighting produces modern and subtle lighting that's perfect for parties or for everyday use. You can select a variety of different lighting patterns from the Sony | Music Center app.

Sing your heart out

Sing your heart out

If you're the next singing superstar, you can connect a mic to your speaker and sing your heart out, or plug in your guitar and use the speaker as an amp.

BLUETOOTH compatible

BLUETOOTH compatible

Want to go wireless? Simply pair the XG500 with your BLUETOOTH compatible devices and stream straight to your speaker.

Plug in and play

Plug in and play

Use a rear USB port to connect USB memory sticks and stream your favourite music from your device.

Party Connect

Party Connect

Connect up to 100 compatible speakers and sync music and lights to get even more lighting and turn up the volume.

2 USB Charging Ports

2 USB Charging Ports

If your smartphone is running low on battery, you can plug it in and charge it directly from your speaker.

Sony | Music Center

Sony | Music Center

Optimise audio settings, control music, choose lighting patterns and manage your devices right from your phone.

Fun features with Fiestable

Fun features with Fiestable

Access fun features like making party playlists, karaoke, and so much more.

Take the party outside

Take the party outside

With IP66 Water resistant and Dustproof rating this speaker is ready for just about anything. That means that you can listen by the pool, at the park or even at the beach.

Party for longer than ever

Party for longer than ever

With a huge 30 hours of battery when fully charged, the XG500 speaker will play and play, so you can keep on partying without worrying about the tunes suddenly stopping.

Specifications

General Features

    • Speaker Size Diameter of Speaker Unit(Tweeter) 2.5cm x 2, Diameter of Speaker Unit(woofer) 11cm x 2
    • Water Protection IP6/6
    • Input and Output Terminals Stereo Mini Jack(IN), USB A(Mass storage class), USB A(for charging the battery of a connected device), Mic/Guitar Input(f6.3mm)
    • Power Supply Internal rechargeable
    • Battery Life 30 HOURS
    • Sound Modes Clear Audio+, DSEE, LIVE SOUND
    • Supported Codecs SBC, AAC, LDAC

Bluetooth

    • Supported Codecs SBC, AAC, LDAC

Input and Output Terminals

    • Input and Output Terminals Stereo Mini Jack(IN), USB A(Mass storage class), USB A(for charging the battery of a connected device), Mic/Guitar Input(f6.3mm)

Size and Weight

    • Dimensions (W x H x D) 460x256x215 mm
    • Weight 5.6kg
    • Carton Weight (kg) 8.00
    • Carton Length (cm) 53.50
    • Carton Height (cm) 31.00
    • Carton Width (cm) 27.50

Availability

    • Released 2021

Reviews

Please note: Some product variations, services and/or features mentioned within Product Reviews may not be available in all countries.

Support

Warranty

When you purchase a Sony product, you have the peace of mind in knowing that your product is covered by Sony's Standard Warranty provided by Sony Australia Limited (for Australian purchases) and Sony New Zealand Limited (for New Zealand purchases)

Request A Price Match

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What can I request for a price match?
Price match requests are available for some Sony products sold at our online Sony stores (store.sony.com.au (Australia) and store.sony.co.nz (NZ)) or our Sony stores in Australia and New Zealand. If the online Sony Store product page or Sony Store staff at our stores indicate that a Sony product is available for a price match request, you may be eligible for price matching if it is:

A qualifying product

The product must be a matching brand, model number and colour to be eligible.

Available at a qualifying retailer.

We may match local retailers in Australia and NZ (including their online prices) and marketplace sellers in Australia and NZ that source genuine Sony products that have the product in stock or available for pre-order online or in store.

Not shown on our exclusions list


See our full list of exclusions


Terms and conditions apply: see here for Price Match Terms
Choose How You Want to Price Match
After reviewing the above criteria, follow the simple steps below:
1 1

Online

Find a Qualifying Product

Find a qualifying product from a qualifying retailer that you want to ask Sony to price match. The price must be current on the day of request and available to purchase at that price.

2 2

Fill out the form to request a Price Match

Fill out the form that can be found on selected product pages - unless excluded from our Price Match. If you require assistance, reach out to our Live chat. Please be prepared to direct our support staff to the ad or website that is displaying the current lower price you would like to match.

Should your price match request be successful, we will contact you and update your shopping cart. Make sure to create/sign in to your account and add the product to cart to make this quicker. If your price match request is successful it will be valid for the time specified by our support staff – this time will vary according to product and time of request. If you do not proceed with the sale within this time, the price match price for the product will no longer apply and the price in your cart will revert to the current price for the product at store.sony.com.au (Australia) or store.sony.co.nz (New Zealand) at the time the price match expires.

1 1

In-Store

Find a Qualifying Product

Find a qualifying product from a qualifying retailer that you want to ask Sony to price match. The price must be current on the day of request and available to purchase at that price.

2 2

Price Match In Store

Take your catalogue, flyer, printed email into one of our Sony Stores to request a price match. If your price match request is successful the Sony Store staff member will tell you how long the price match is valid for. This will vary according to product and time of request. If you do not choose to proceed with the sale within the time specified by the Sony Staff member, your price match will expire.

Price Match Terms

    Customers may request a price match from Sony against the price being offered by another retailer for the same product, subject to these terms (“Terms”). In these Terms “Sony” means Sony Australia Limited (Australian purchases) or Sony New Zealand Limited (NZ purchases).

    1. Price match request is available for new Sony products sold by Sony that appear with the:
    a) “Request a Price Match” button on their product page (online purchases at store.sony.com.au (Australian purchases) or store.sony.co.nz (NZ purchases); or
    b) where indicated by Sony Staff (in store purchases at Sony stores in Australia and NZ).

    Products made available for price match are at Sony’s discretion and may change frequently.

    2. Sony may in its discretion choose to offer a price match for a current Sony product sold by Sony against a competing qualifying product (as defined below) when requested by a customer. Requests may be eligible for a price match if the below criteria are met. Sony will consider each case and communicate its result. This is not a price match guarantee. See this page for details on how to request a price match online or instore. Criteria:
    a) the product you are asking Sony to price match must be identical to the one being sold by Sony, including matching brand, model number and colour (“Qualifying Product”);
    b) the Qualifying Product must be in stock and available for sale (or available for pre-order online or in store) at a qualifying retailer (“Qualifying Retailer”). A Qualifying Retailer means:
    i) local retailers in Australia and NZ (including their online sales); and
    ii) marketplace sellers in Australia and NZ that source genuine Sony products; and
    c) the Qualifying Product must not involve one or more Exclusions, see below at end of these Terms for Exclusions. Exclusions may be updated from time to time.

    3. Other terms applicable to price match requests:
    a) Sony requires reasonable evidence to verify the price that the price match is being sought for. This may include a link to the advertisement, or a photo of the advertisement. The price must be current on the day of request and available to purchase (in stock) at that price;
    b) Price match may apply to multiple quantities of the same product at time of request to the limit set by Sony if the price match is offered (for example, if customer would like to purchase multiple quantities of the same product at the price match amount, Sony will indicate how many can be purchased at the price match price); and
    c) Australian purchases: We match store.sony.com.au on in store prices and in-store prices on store.sony.com.au. New Zealand purchases: We match store.sony.co.nz on in store prices and in-store prices on store.sony.co.nz.
    d) Price Match may not be valid in conjunction with any other offer or coupon. Check with Sony customer support (online purchases) or Sony stores in Australia or NZ at the time of making your price match request.

    4. If Sony approves the customer’s price match request the below terms apply. If Sony does not approve the customer’s price match request the customer will be informed of this. Terms that apply where price match is approved:
    a) Online purchases from store.sony.com.au (Australia) or store.sony.co.nz (New Zealand purchases):
    i) if price match is approved it will remain valid in the customer’s cart for the timeframe indicated by the Sony customer service team.
    ii) If customer chooses not to proceed with the sale within this time period, the price match price for the product will no longer apply and the price in the customer’s cart will revert to the current price for the product at store.sony.com.au (Australia) or store.sony.co.nz (New Zealand) at the time the price match expires.
    iii) If a customer removes a product subject to an approved price match from their cart, the product cannot later be added to the customer’s cart at the earlier price match price.
    b) In store purchases: if Sony approves the customer’s price match request, it will remain valid for the time period indicated by the Sony Store staff member. If the customer does not complete sale within this time period, the price match price will no longer apply.

    5. These Terms are governed by the laws of Australia (Australian purchases from Sony) and New Zealand (New Zealand purchases from Sony).

    Exclusions
    Current as at 1 November 2023
    1. Commercial quantities and pricing (price reduced due to volume or association).
    2. Stock Liquidations (goods sold by a business placed into receivership – closing down clearances).
    3. Prices where items are part of a package or bundle (Example: TV and Soundbar package, Sony will not match just the Soundbar at the reduced package price).
    4. Corporate offers where a valid account is necessary for eligibility or corporate (B2B) pricing or quotes.
    5. Price / advertising errors (technical issues, misquotes, or listings which are suspected to be incorrect).
    6. Parallel Import or Grey Market distributors.
    7. Interest free and finance offers where payment method is part of the price reduction.
    8. Offers and promotions where points make up payment.
    9. Seconds, refurbished or ex demo stock.
    10. Prices which Sony suspects are incorrect or are significantly below market / cost pricing.

    The above exclusions may not cover all situations. Other exclusions may apply and will be notified to you at the time of your request if applicable.

Recently purchased a Sony product and now seen it cheaper elsewhere? Get in touch with us at our customer support page to see if Sony, in their discretion, can offer you a partial refund. In addition, if Sony agrees to offer you a partial refund, then if we lower our in-store or online pricing during the return and exchange period, we will further match this lower price.
If you have any questions, please do not hesitate to reach out to our Live chat or give us a call. You can also speak to an assistant in-store for in-store price match requests.
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SRSXG500

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