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WF-C500 Truly Wireless Headphones (White)

Model: WFC500W

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Your request may be eligible for price matching if it is:

An identical model

The product must be a matching brand, model number and colour to be eligible.

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We may match selected local retailers (including their online prices) once verified and item must in stock or pre-order online or in store.

Not shown on our exclusions list

Exclusions apply including, but not limited to, competitor’s service prices, special or hourly sales, bonus buy offers.
See our full list of exclusions

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The retailer must have a local business number (ABN/ACN or NZBN) and be registered for Goods and Services Tax ("GST").

Request a Price Match online or in-store
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Find a Qualifying Product

While online, find a qualifying product from a local retailer's website that would like to request a price match from. Make sure the product is identical to our product (model number and colour). The price must be current on the day of request and available to purchase at that price. The retailer must have a local business number (ABN or NZBN) and be registered for Goods and Services Tax ("GST").

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Fill out the form to request a Price Match

On selected pages, fill out the form and submit your request. Note, some models are excluded. Please be prepared to direct our support staff to the ad or website that is displaying the current lower price you would like to match.

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1 1

Find a Qualifying Product

Find a qualifying product that you want Sony to price match from a local retailer. Make sure the product is identical to our product (model number and colour). The price must be current on the day of request and available to purchase at that price. The retailer must have a local business number (ABN or NZBN) and be registered for Goods and Services Tax ("GST").

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Price Match In Store

Take your catalogue, flyer, or printed email into one of our Sony Stores to request a price match.

Price Match Details & Exclusions
Special Considerations
  • *At Sony's discretion, we may match pricing with a local retailer (including their online prices).


Exclusions
  • Items out of stock, on backorder or end of line products;
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  • Overseas models & colour variations that are not available locally (eg: from parallel importers and grey market distributers);
  • Commercial quantities and pricing (eg: a reduced price not available to the public);
  • Prices where an item is part of a package or bundle;
  • Pricing errors that are lower as a result of an error by the retailer (e.g. technical issues, misquoted prices);
  • Cashback, credit card/payment method rebates and coupon offers (eg: cashback or reduced price requiring a coupon or electronic codewords);
  • Stock liquidations (i.e. clearance products or goods sold by a business placed into receivership);
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  • Clearance or warehouse outlets;
  • Flash sales lasting less than 12 hours and “doorbuster” sales ;
  • Marketplace sellers and dropshippers;
  • Interest Free and Finance offers where payment method is part of the condition of a price;
  • Offers and promotions where loyalty points may make up a component of the payment;
If you have any questions, contact us here or simply submit a price match a request.

Delivery Information

Please note, we cannot deliver to PO Boxes, Parcel Lockers or international destinations and currently authority to leave (ATL) at doorsteps or un-signed is not available.

Delivery Australia

Australia

Regular deliveries to NSW, QLD and VIC metro areas should be received within 1-5 business days. For ACT, SA, WA, TAS, NT metro and other rural areas, orders should be received within 1-7 business days.

Delivery New Zealand

New Zealand

Regular deliveries to Metro areas should be received within 1-5 business days. For rural areas and Stewart Island, orders should be received within 1-7 business days but may dependant on local carriers.

Delivery Costs

Delivery Fees

Some orders may be charged a small delivery fee as part of the convenience of getting your order delivered to your doorstep. See checkout for final costs.

Delivery Sale Periods

Sale Periods

Delivery delays may be experienced during sale periods due to high demand.

  • For returns, see our returns information for more details.
  • Shipping is only available to customers within NSW, VIC, ACT, QLD, SA, WA, NT, TAS only for orders on store.sony.com.au and to North Island, South Island, Stewart Island addresses only for orders on store.sony.co.nz
  • For items over 20kg, Sony (or an authorised logistics provider) will contact to arrange a delivery time. Certain factors such as size, shipping address or volume of deliveries may delay shipments.
  • Pick up and collection of orders are not available.
  • Delivery is currently during standard business hours only.

Small size, uncompromising sound

Our WF-C500 truly wireless earbuds are designed compact to fit snugly in your ear. But don’t let their size fool you. They deliver high quality sound that's rich in detail, thanks to DSEE technology, which restores fine fade-out sound and high frequency sound. These Bluetooth® headphones are smartphone-friendly too, and very easy to use.

Small size, uncompromising sound
Ergonomic Surface Design
Ergonomic Surface Design
Since introducing the world’s first in-ear headphones in 1982 (MDR-E252), we’ve surveyed huge amounts of data relating to ear shapes from around the world. The WF-C500 headphones are the product of that research, combining a shape that matches the ear cavity with a new ergonomic surface design for a more stable fit.
Easy button operation
Easy button operation
The buttons on the WF-C500 headphones not only let you play, stop, or skip through tracks and adjust the volume – they also offer an easy way to access your smartphone’s voice assistant and make and receive calls hands-free.
Stable, reliable Bluetooth® connectivity
Stable, reliable Bluetooth® connectivity
A Bluetooth® chip, which transmits sound to left and right ears simultaneously, coupled with optimised antenna design, ensures a stable connection and outstanding listening. Low audio latency makes for enjoyable viewing too.

Key Features

Small size, uncompromising sound

Small size, uncompromising sound

Our WF-C500 truly wireless earbuds are designed compact to fit snugly in your ear. But don't let their size fool you. They deliver high quality sound that's rich in detail, thanks to DSEE technology, which restores fine fade-out sound and high frequency sound. These Bluetooth headphones are smartphone-friendly too, very easy to use and come in a choice of four colours.

More delightful listening experience

More delightful listening experience

With our Digital Sound Enhancement Engine (DSEE), high frequency sound and fine fade-out sound are restored to the track for a more authentic listening experience. You can also tailor music to your own taste using the EQ setting on the Sony | Headphones Connect app.

Make your music more natural

Make your music more natural

When an original music source is compressed, it loses the high-frequency elements that add detail and richness to a track. Our Digital Sound Enhancement Engine (DSEE) faithfully restores these to produce high-quality sound that's closer to the original recording. [A] Restoration [B] Fine sound restoration

Your sound, just how you like it

Your sound, just how you like it

Tailor sound to your personal preference. Choose from a variety of presets to match sound quality with the genre of music you're listening to. Or create and save your own presets using the EQ Custom feature on the Sony Headphones Connect app.

Small and light, a great fit

Small and light, a great fit

Designed small, these buds fit securely and comfortably in your ears. The rounded shape without edges makes them a pleasure to wear, leaving you free to focus on what matters - your music.

Ergonomic Surface Design

Ergonomic Surface Design

Since introducing the world's first in-ear headphones in 1982 (MDR-E252), we've surveyed huge amounts of data relating to ear shapes from around the world. The WF-C500 headphones are the product of that research, combining a shape that matches the ear cavity with a new ergonomic surface design for a more stable fit.

Go anywhere, pocket-sized case

Go anywhere, pocket-sized case

The cylindrical charging case is extremely small and easy to carry around in a pocket or bag so you can take your earbuds everywhere you go. Its translucent lid with a texture like frosted glass gives the case a stylish, luxurious look and feel.

Easy button operation

Easy button operation

The buttons on the WF-C500 headphones not only let you play, stop, or skip through tracks and adjust the volume - they also offer an easy way to access your smartphone's voice assistant and make and receive calls hands-free.

Voice Assistant compatible

Voice Assistant compatible

One simple button press connects you instantly to your smartphone's voice assistant so you can find directions, play music, communicate with contacts and so much more.

Easier, clearer hands-free calling

Easier, clearer hands-free calling

Conversation flows freely with easy hands-free calling, now clearer than ever with a high-quality built-in microphone. You won't even have to take your phone out of your pocket.

Find your headphones easily with Fast Pair

Find your headphones easily with Fast Pair

Fast Pair makes it easy to pair your headphones with your Android devices. In one tap of pop-up guidance, the WF-C500 enables quick, effortless Bluetooth pairing with your Android devices. Also, you can easily locate where you left your headphones by ringing them or checking their last known location on your smartphone.

Connect to your PC easily with Swift Pair

Connect to your PC easily with Swift Pair

Swift Pair makes it quick and easy to pair your WF-C500 headphones with your Windows 10 computer via Bluetooth. Pop-up pairing guidance appears on nearby Windows 10 devices when pairing mode is selected.

Listen all day, charge in minutes

Listen all day, charge in minutes

Enjoy up to 20 hours of listening thanks to the handy charging case. And if you need to top up in a hurry, 10 minute quick charging gives you up to an hour of extra play time.

Splashes and sweat, no problem

Splashes and sweat, no problem

With an IPX4 water resistance rating, splashes and sweat won't stop these headphones - so you can keep on moving to the music.

One earbud, ideal for multitasking

One earbud, ideal for multitasking

If you want to listen to your music while still being able to have a conversation, remove one earbud only from the charging case and use as normal.

Stable, reliable Bluetooth connectivity

Stable, reliable Bluetooth connectivity

A Bluetooth chip, which transmits sound to left and right ears simultaneously, coupled with optimised antenna design, ensures a stable connection and outstanding listening. Low audio latency makes for enjoyable viewing too.

So immersive. So real.

So immersive. So real.

Immerse yourself in sound all around you. As real as if you are there at a live concert or with the artist recording in a studio. With 360 Reality Audio, music has never been so immersive and so real. These headphones let you enjoy 360 Reality Audio.

Sustainability in mind

Sustainability in mind

Our products are not only designed to be stylish but also with the environment in mind. No plastic is included in the packaging material for the WF-C500, reflecting Sony's commitment to reducing the environmental impact of our products and practices.

Specifications

General Features

    • Volume Control Yes
    • Magnet Neodymium
    • Headphone Type Closed, dynamic
    • Driver Unit 5.8 mm
    • Waterproof Yes (IPX4)

Size and Weight

    • Weight Approx. 5.4 g x 2
    • Width (cm) 5.50
    • Height (cm) 7.50
    • Weight (kg) 0.16
    • Carton Width (cm) 22.00
    • Carton Height (cm) 12.00
    • Carton Weight (kg) 1.72

Reviews

Please note: Some product variations, services and/or features mentioned within Product Reviews may not be available in all countries.

Support

Warranty

When you purchase a Sony product, you have the peace of mind in knowing that your product is covered by Sony's Standard Warranty provided by Sony Australia Limited (for Australian purchases) and Sony New Zealand Limited (for New Zealand purchases)

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WFC500W

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