DISCONTINUED

WH-1000XM2 Wireless Noise Cancelling Headphones (Black)

Model: WH1000XM2B
WH-1000XM3 Wireless Noise Cancelling Headphones, , hi-res
Replaced by
WH-1000XM3 Wireless Noise Cancelling Headphones

Support

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Support & Warranty

Sony Warranty

When you purchase a Sony product, you have the peace of mind in knowing that your product is covered by Sony's Standard Warranty provided by Sony Australia Limited (for Australian purchases) and Sony New Zealand Limited (for New Zealand purchases).

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Sony Support Portal

Sony Product Support Portal

For downloads, product manuals, questions & answers and software/firmware update information.

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Sony Support Community

Sony Support Community

A place where you can find solutions and ask questions

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Sony Tourist Limited Warranty

Sony Tourist Limited Warranty

The Tourist Limited Warranty (TLW), where issued and completed by the Dealer, is for customers of Sony Australia and New Zealand to have certain products covered by Sony Australia and New Zealand's manufacturers warranty outside the country of purchase.

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Delivery Information

Please note, we cannot deliver to PO Boxes, Parcel Lockers or international destinations and currently authority to leave (ATL) at doorsteps or un-signed is not available.

Delivery Australia

Australia

Regular deliveries to NSW, QLD and VIC metro areas should be received within 1-5 business days. For ACT, SA, WA, TAS, NT metro and other rural areas, orders should be received within 1-7 business days.

Delivery New Zealand

New Zealand

Regular deliveries to Metro areas should be received within 1-5 business days. For rural areas and Stewart Island, orders should be received within 1-7 business days but may dependant on local carriers.

Delivery Costs

Delivery Fees

Some orders may be charged a small delivery fee as part of the convenience of getting your order delivered to your doorstep. See checkout for final costs.

Delivery Sale Periods

Sale Periods

Delivery delays may be experienced during sale periods due to high demand.

  • For returns, see our returns information for more details.
  • Shipping is only available to customers within NSW, VIC, ACT, QLD, SA, WA, NT, TAS only for orders on store.sony.com.au and to North Island, South Island, Stewart Island addresses only for orders on store.sony.co.nz
  • For items over 20kg, Sony (or an authorised logistics provider) will contact to arrange a delivery time. Certain factors such as size, shipping address or volume of deliveries may delay shipments.
  • Pick up and collection of orders are not available.
  • Delivery is currently during standard business hours only.

Incredibly silent, effortlessly smart

No hassle, no difficult settings, just industry-leading noise cancellation tailored for you and your life.

Features

Headband style High-Resolution Audio headphones with industry-leading noise cancellation and Smart Listening by Smart Auto-settings.
Headband style High-Resolution Audio headphones with industry-leading noise cancellation and Smart Listening by Smart Auto-settings.
  • Digital Noise Cancelling technology
  • High quality wireless audio with BLUETOOTH and LDAC technology
  • Smart listening experience by Adaptive Sound Control

Key Features

Aeroplane adapter plug

Aeroplane adapter plug

Be travel-ready. Plug the cable jack into the aeroplane adapter plug for easy in-flight listening.

Wired High-Resolution Audio listening

Wired High-Resolution Audio listening

Use the supplied cable for uninterrupted truly High-Resolution Audio and noise cancelling for up to 13 hours.

Be in control of your listening

No hassle, no difficult settings, just industry-leading noise cancellation tailored for you and your life.
  • Carry case with cable

    Swivel designed earcups fold neatly into the carry case along with the cable for easy storage.
  • Airplane adapter plug

    Be travel-ready. Plug the cable jack into the airplane adapter plug for easy in-flight listening.
  • Wired for High-Resolution Audio listening

    Use the supplied cable for uninterrupted truly High-Resolution Audio and noise canceling for up to 40 hours.

Specifications

General Features

    • Volume Control Touch Sensor
    • Plug Gold-plated L-shaped stereo mini plug
    • Magnet Neodymium
    • Impedance (Ohm) 46 ohm (1kHz) (when connecting via the headphone cable with the unit turned on) , 14 ohm (1kHz) (when connecting via the headphone cable with the unit turned off)
    • Headphone Type Closed, dynamic
    • Frequency Response (Hz) 4Hz-40,000Hz
    • Driver Unit 40mm, dome type (CCAW Voice Coil)
    • Diaphragm Aluminum coated LCP
    • Cord Type Single-sided (detachable)
    • Cord Length Headphone cable (approx. 1.5m, OFC strands, gold-plated stereo mini plug)

Design and Sound Features

    • Wearing Style Circumaural

Size and Weight

    • Width (cm) 7.50
    • Height (cm) 22.00
    • Weight (kg) 0.87
    • Carton Width (cm) 20.00
    • Carton Height (cm) 24.00
    • Carton Weight (kg) 3.82

Availability

    • Released 2017
    • Discontinued 2018
    • Replaced by WH1000XM3B