Contact Us

How to find your Model Number

  • Xperia Tablet: The model number is on the back of the tablet (e.g., SGP-T121US/S)
  • Television: The model number is usually found on the back or on the side of the television, but sometimes on the front lower portion of the frame. If the television is very large, or mounted on a wall, you may want to check the cover of the manual for the model number, if not, get some help and don't try to move it alone. In this case, you can also probably check your purchase receipt for the model number. (e.g., KDL-65HX729)
  • Remote Controls: The model number is located on the bottom or top front of the controller. (e.g., RM-EZ4)
  • Blu-ray Disc™ Home Theatre: The model number is located on the front of the main player. (e.g., BDV-E500W)
  • Blu-ray Disc™ Player: The model number is located on the front and back. (e.g., BDP-S580)
  • Internet TV Blu-ray™ Disc Player: The model number is located on the front and bottom. (e.g., NSZ-GT1)
  • Blu-ray Disc™ Portable Player: The model number is on the front near, or on, the disc compartment cover. (e.g., BDP-SX1000)
  • Hi-Fi Receivers: The model number is located on the front or back of unit. (e.g., STR-DE597)
  • Media Streaming Devices:The model number is located on the front or bottom. (e.g., SMP-N100)
  • Clock Radios: The model number is located on the front. (e.g., ICF-C707)
  • Network Speakers: The model number is located on the back panel. (e.g., SA-NS300)
  • Mini Hi-Fi Component System: The model number is located on the front, left side. (e.g., CMT-MX700Ni)
  • iPod® / iPhone® Docking Station Speaker: The model number is located in the center of the rear panel. (e.g., NAS-SV20i)
  • For laptop computers released 2010 or later - The model number is listed on a sticker on the bottom of the laptop.
  • Interchangeable Lens Cameras: The model number is located on bottom of the unit.
  • Digital Printers and Photo Frames: The model number is located on the back or bottom of unit. (e.g., DPF-D810)
  • Walkman MP3:

    Examples of Walkman model names are:

    NWZ-W252/G
    NW-E003F/B
    NWD-E025F/R

  • ICD Voice Recorder 

    Examples of ICD recorder model names are: ICD-BX800
    PCM-D50
    M-570V
    TCS-30D

  • Headphones: The model number is located on the side of the unit. (e.g., MDR-XB700)
  • Compact Headphones: The model number is located on the packaging and manual. (e.g., MDR-EX1000)
  • Audio Receivers: The model number is located on the faceplate. (e.g., CDX-GT200)
  • Speakers/Accessories: The model number is located on the packaging and on the manual.(e.g., XS-LD126P5)
  • GPS: The model number is located on the back, bottom or in the antenna compartment. (e.g., NV-U74T)

  • Reader™: The model number is located on the front or back panel. (e.g., PRS-950)
  • The date of purchase from your invoice or receipt

    Choose file
    I have read and understood the Sony Privacy Collection Notice and Privacy Policy.